Somebody answers,
even when you cannot
You are up a ladder, under a van or with a customer. The phone rings, nobody picks up, and that caller rings the next business on the list. An AI agent answers in a natural voice, handles the usual questions, and books the job while you carry on working.
A typical call
- I Answers on the second ringGreets the caller as your business, by name
- II Answers the usual questionsHours, areas covered, what you do and roughly what it costs
- III Qualifies the jobWhat, where, when, and whether it is worth your time
- IV Books it inWrites the appointment into your calendar and confirms it
- V Sends you the summaryWho rang, what they wanted, what was agreed
Under development
Three forms, one agent
It knows your business, wherever it is answering
The agent is built once from what you tell me and what is on your site. It can then work the phone, the website, and your diary.
AI voice answering
Picks up your calls in a natural voice with no hold music and no menu tree. It can take every call, or only the ones you do not answer within a few rings, or only outside your working hours. Anything it cannot handle it passes to you with the details already gathered.
Website chat agent
The same knowledge sitting on your website as a chat window. It answers the visitor who is not ready to ring yet, captures a name and a number, and turns an anonymous visit into a lead you can follow. Runs on your site whether or not I built it.
Calendar booking
Not a message left on a notepad. The agent reads your real availability, offers slots that exist, writes the appointment into your calendar or CRM, and confirms it with the customer by text or email.
How it works
How you get a voice agent from me
You do not change your number, buy a phone system, or learn any software. The whole thing hangs off a call divert you can switch off in thirty seconds.
Pricing is a one off build fee plus a monthly running cost covering the platform and call minutes. The monthly figure depends on how many calls you take, so it is quoted after the first conversation rather than guessed at here.
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I
Tell me what your phone does all day
The five questions you answer constantly, what you charge for the common jobs, the areas you cover, what the agent must never promise, and what should always come straight to you.
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II
I build and train it
Voice chosen, greeting written, knowledge loaded from your answers and your website, escalation rules set, and the calendar connected so it can see genuine availability.
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III
You ring it yourself
I send you a test number. Call it as an awkward customer and try to catch it out. Everything you do not like about the wording or the behaviour gets changed before it touches a real caller.
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IV
Go live on your terms
Divert your existing number to the agent. All calls, unanswered calls only, or evenings and weekends only. Your choice, changed any time, and reversible instantly.
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V
Tune it as it runs
Every call is transcribed and summarised. Where a caller was misunderstood, the agent is corrected. It gets better at your business every week rather than staying as it launched.
Where it pays for itself
Worth it when a missed call is a lost job
- Trades and contractors who work with their hands and cannot answer
- Clinics, salons and studios where the diary is the business
- Anyone taking enquiries outside the hours somebody is at a desk
- Businesses paying for advertising that rings a phone nobody picks up
- Owners who spend their evenings returning calls they missed at work
Straight answers
Does it sound like a robot?
No, and you will judge that yourself before it goes live. It is a natural voice with normal pacing, and it is told to say plainly that it is an assistant if anyone asks.
What if it cannot help?
It says so, takes the details and passes the call or the message to you. It is built to hand over rather than to guess.
Do I have to change my number?
No. Your number stays exactly as it is. You set a divert, and you can remove it whenever you like.
Try it yourself
Ring it before a customer does
The quickest way to judge an agent is to call one and try to catch it out. Tell me what your business does and you get a test number to ring, with nothing live and nothing to pay until you are happy with how it sounds.